the VETS

VIP Club

Click for Covid-19 protocols

Our clinics remain open for consultation and procedures during this time, but there have been changes to the way you access our clinic to ensure the safety of yourselves and our staff.

Salisbury’s veterinary practice, run by our family, for your family

Covid-19 Update

Our clinics remain open for consultation and procedures during this time, but there have been changes to the way you access our clinics to ensure the safety of yourselves and our staff.

Contact us

01722 337117
admin@thevets.tv

Visit us

123 Exeter St, Salisbury, SP1 2SG

Opening Hours

Mon - Fri 08:30 – 18:30

Sat 09:00 - 12:00

Sun Closed

Google Rating

4.8

The Vets

4.8

Sharon Coombs

06:59 26 Jun 22

Keith Smith

16:05 25 Jun 22

Always friendly, always helpful, always professional!

John Powell

20:39 04 Jun 22

Oh my godddddd

Imran Najib

23:13 28 May 22

Martyn Egerton

16:58 23 May 22

Always really good care for your pet. New kitten and his first visit. Well looked after as all of our pets have been by Howard.

dave lock

18:16 22 May 22

Hazel Tomkinson

14:17 19 May 22

Katie Waddington

15:23 19 Apr 22

The staff were amazing and so caring and helpful. They aren’t my usual vets, as my vets were closed and they gave me an appointment at such short notice. They were just lovely. I would definitely recommend them to anyone.

Miguel Vincent

15:32 12 Apr 22

Meg Marsh

16:51 04 Mar 22

Lovely, caring staff. My dog loves going because the nurses give her so much attention.

Kate Duffield

15:34 02 Mar 22

Howard was amazing

Mark Irons

13:43 01 Mar 22

Always very helpful

scamă piperu

05:37 07 Feb 22

The pace it is amazing. The staff very friendly

Anna Jones

14:13 07 Jan 22

Howard @ the Vets is a fantastic vet! Also a very genuine and decent human being too.

Antony Marshall

18:56 06 Jan 22

My female cat suddenly spat one of her canine teeth out one afternoon, rang the vets and was seen the next morning. First time here and very happy with the service I received, they gave her a full check up and cleaned her ears which is not something I would attempt as she’s a bit fiesty. Not to expensive so now will be my regular vet.

Brenda Cheesman

08:56 24 Nov 21

First time to this vet, found they were very professional and caring

Kirsty Yeates

21:39 11 Nov 21

I can’t recommend The Vets highly enough. The staff are all so friendly and helpful.They are so understanding of our lovely old dog’s condition and she is happy to see everyone!

Roland Revell

15:13 25 Oct 21

Great place great service .

Rachael N

16:31 29 Sep 21

Georgina Coote

16:59 28 Sep 21

giraff55

09:48 17 Sep 21

Mariusz Domek

11:58 20 Aug 21

Jamie Framesmith

23:04 15 Aug 21

Super service, lovely people in general, best vets in Salisbury.

Paul Harrison

20:58 03 Aug 21

Fantastic service Mindy doing well now x

Nick Paling

17:47 27 Jul 21

Looked after our Fernie very well on short notice also very helpful and friendly.

Matthew Stott

19:36 16 Jul 21

Receptionist was very warm, friendly and very professional.

Kerry Jeffcoate

07:25 14 Jul 21

Howard is the best vet we have ever met, so compassionate and caring. Our daughter called them as we recommended for a 2nd opinion and it’s quite clear they care about welfare of animals, not just making money like her other vet is!

Tom Le Mesurier

09:26 28 Jun 21

Kylee Kelly

19:40 20 Jun 21

I can’t recommend The Vets highly enough. They have been so patient with our dog, and it didn’t take him long at all to feel comfortable around them. It got to the point where he was pulling us towards them wanting to see them! They also went above and beyond with everything needed for our international move (with our dog). They are all so friendly but a special thanks to Kiera who is just so lovely and helpful, and exceptional at her job!

Amber Chant

10:46 20 Jun 21

Paul McFarlane

15:22 09 Jun 21

Very professional and friendly, putting both pet and owner at ease.

Joanne Sankey

07:26 09 Jun 21

What a lovely vet. Super efficient. Thank you

Lucy Clayton

19:36 02 Jun 21

Love The Vets! They are always helpful, kind and compassionate. We know our pets are in great hands.

Patrick Arnott

15:04 29 Apr 21

Lee Wade

23:06 30 Mar 21

Reece Brown

15:24 24 Mar 21

leigh craven

12:14 13 Mar 21

Carolyn Thomson Easter

08:17 04 Mar 21

Howard has been my vet for nearly 30 years. He’s the kindest, gentlest, most understanding human and I’ve trusted him to advise me on some of the toughest decisions regarding my much adored pets.All vets are lovely, but he is right at the top of that league!He selects his staff well and over the years, they’ve been nothing but amazing.

Richard Harmon

11:51 25 Feb 21

Hannah Dredge

10:23 18 Jan 21

As always even in these trying hard times Howard and his team are 100.1 percent dedicated to our beloved animals from maisie cat and the dredge family xxx thanks x

Peter Gorman

18:31 04 Jan 21

Excellent friendly service and the dog loves them too

Trish Heaney

14:30 29 Dec 20

Wonderful, comprehensive and efficient service 😊

Big Foot

07:59 17 Sep 20

Excellent service and always very professional would highly recommend.

Adam Meakin

18:26 09 Sep 20

Very nice and caring people

Finella Obrien

13:19 21 Aug 20

As always.very helpful and polite every time I visit..which thank goodness isn’t too often..highly recommend this vet practice

Steve Rogers

11:25 10 Aug 20

Excellent vets . best in town

Paula Waters

11:15 08 Aug 20

Fantastic as always….

Cathy Cooper

18:22 31 Jul 20

Excellent service as usual

cindy pettitt

09:11 06 Mar 20

my first visit yesterday what a very friendly vets, all very helpful i saw amy and was very impressed will be staying at this vets would recommend

Pam Land

12:02 05 Mar 20

I switched to this wonderful independent veterinary practice a few years ago. The customer service is excellent, from the friendly and welcoming front of house staff, to the professional nurses and highly skilled vets. Every stage of veterinary procedures and their costs are discussed from the beginning so there are no hidden surprises. The Vets have provided exceptional care for my pets and I highly recommend this Salisbury practice.

See all reviews Write a review

Facebook Rating

4.8

The Vets

4.8

Emily Holman-Adamson

19:06 03 Apr 20

Would just like to say a huge thank you to everyone at The Vets for helping us with Baileys operation! He’s still sleeping it off but seems well! Thank you!🐶

Kim Byatt

19:29 29 Feb 20

Thank you so much for the expertise, professionalism and kindness you showed to me and my ancient kitty today. I’m so pleased I trusted you to take care of us both at such a sad time.

Amanda Freeman

11:17 08 Feb 20

Lovely practice. Friendly and very professional. Would recommend.

Juliet Johnstone

11:36 22 Jan 20

Howard is just the best Vet ,he has looked after our many dogs and cats ,with great care and compassion , and helped us do what was right for then .My only sadness is that I no longer live in the Salisbury Area.,Dash(now) my daughters cat is registered with Howard /The Vets He has been given great care from Howard over the years , Thank you

Catherine Angell

19:15 21 Jan 20

Absolutely fantastic…the care and compassion given to all our dogs, but especially to our elderly lurcher (and to us) right up to her last moment was outstanding. Over the years I’ve taken pets to many different vet practices and The Vets is head and shoulders above the rest in terms of individualised and evidence based care…and for just being really kind and compassionate. I recommend them to everyone I know!

Luci Crouch

21:52 19 Dec 19

Thank you so much to everyone at the vets for the care and compassion you have given to our doggy Lola, from her first puppy class right up to her very last days. Howard’s knowledge and professionalism has always been brilliant and we are so thankful for the support and kindness. We couldn’t have asked for better vets over the last 11 years.

Mark Searle

17:52 02 Dec 19

Unfortunately our poor rabbit Skippy passed away today – he has been registered with Howard and the team here and they have always been excellent when we’ve needed them. I tell anyone who has pets that if you want proper care you must go here. 👍🏽

Hannah Pickering

09:52 03 Oct 19

Had our first consultation this morning with two lovely ladies.previous vets have been terrible and have made us feel very awkward.cannot remember the ladies names from today, but they saw bella at 9.45 this morning and spent alot of time talking and communicating with both myself, hubby and our crazy lab.everybody made us feel so welcome. I highly recommend!! ❤

Elaine Falconer

14:58 19 Jun 19

Howard and his team at the Vets in Exeter Street are the best vets practice in the area and I have tried most of them. 18 years for the kindest, most supportive service any dedicated pet owner could possible ask for. They have consistently gone above and beyond when looking after out 2 dogs. I would never consider moving

Chevonne Slade

11:16 14 Jun 19

very friendly and helpful when I had to make a hard decision about my rabbit x

Liz Brooks

17:31 02 May 19

absolutely great. they’ve really looked after my 2 dogs , especially my lurcher xx he’s currently relaxing after a successful op at the practice 💜

Sharon Martin

19:11 06 Mar 19

They looked after my golden retriever for 13 and a half years and when the time came to say goodbye they were fabulous, I wouldn’t go anywhere else now, first class vets!

Emma Louise Warren

21:23 07 Feb 19

I cannot begin to express my gratitude to ‘The Vets’, you have all been amazing these past few days with Biscuit! Howard, Josie, Charlotte and everyone else are so caring and considerate and want the best for the pets and owners it is wonderful to see such dedication. Thank you so much xxx

Mandy Capel

07:12 13 Jan 19

Howard and his team deliver a highly professional and compassionate environment wether your pet is tiny or big

Bugsy Fernix

09:47 22 Nov 18

Absolutely over and above 5 Star service… Wonderful relaxed atmosphere like taking your pet from home to home , right up till his/ hers very last days … my only regret was that we hadn’t taken our beloved dog here from a puppy 💞🐾🐾 Thank you Howard and your wonderful team!

Hannah Hinton

12:27 24 Sep 18

Amazing first experience with my new baby girl Poppy. Thank you for making us so welcome and giving us so much of your time. She’s now sleeping in my arms after her big adventure at the vets!! Thanks again will book in for a weighing soon.

Stephanie Morris

21:25 19 Sep 18

The Vets Salisbury are fab. They are all lovely and have never failed to make our rabbits Digby & Tuli feel so welcomed and cared for!

Kat Caudrelier

13:39 13 Jul 18

In all my years of owning dogs (and a cat) I’ve been to a few vets, and this is my favourite.Always a warm welcome from the staff and they’re caring and kind, when one of my dogs passed away they we understanding and supportive. My current dogs love going in, having gone to fun socialisation puppy classes and regular visits for check ups, they always get a biscuit and fuss. I recommend the vets to everyone one!

Sharon Martin

13:14 30 Jun 18

I have been with The vets for over 13 years, they have looked after my two dogs wonderfully. They were fab when I had to have my Lucy put to sleep recently, very supportive and kind. I would recommend to anyone.

Carla Day

19:26 16 May 18

Thank you so much to Charlotte and Natalie for seeing Luna, Lilly, winston and tango yesterday. We’ve just heard that the blood samples that they took for us have arrived safely in America to be included in research into ehlers danlos syndrome.

Tracey Brignall-roe

12:25 06 Apr 18

SJ Ellis

14:17 24 Mar 18

A very big thank you to Howard and his team at the surgery for doing what they did for Dre with his claw, would highly recomend to anyone who is after a decemt Vetnerary Surgery.He is so much happier now, and a big “thank you BARK” from Dre

Melanie Sturgess-Bullock

22:27 17 Feb 18

Our cat recently got hit by a car but couldn’t be saved, the guys at the vets couldn’t have been more sympathetic. They were amazing. Thankyou x

Clare Linstead

16:32 25 Oct 17

Such a great team at The Vets. Thank you especially to Tim the locum vet who was so good with Woody by seeing him in the car for his visits! Would not go anywhere else 🐾🐾

Mark Rodgers

14:12 05 Jun 17

I can’t tell you how much we appreciate all of the team at The Vets!An amazingly friendly and professional service and always a pleasure to see them, even when circumstances are not the best!Thanks you all.

Hollie Miller

19:12 04 Jun 17

sensible advice, great family feel. Thoroughly recommend 😌

Nic Mackie

19:17 24 May 17

Have been going here for many years, excellent team, friendly and welcoming. Highly recommend

07:22 16 May 17

15:07 12 May 17

13:17 23 Dec 16

00:23 27 Aug 16

Amazing vets, sadly had to put my 3 year old hamster down today love the kindness the vets showed towards my peppa 🙂 tyvm again she is sadly missed already. Recommended to anyone and will make a appointment soon to get all my animals registered

Andreea Malita

17:57 15 Feb 16

Barbara Read

12:52 09 Dec 15

My staffy Dave was rushed in and could not have received better care. Cannot recommend enough. The Vets at Highams Park… Thank you x

Karen Jay

13:55 29 May 15

Everyone at The Vets are always so helpful and friendly. They sorted out my little puppy who’s now doing brilliantly. Guinness loves to visit The Vets just to say ‘Hello’ and get lots of attention. No hesitation in recommending them.Thank to you all for your help and support 🙂

Peter Pratt

18:04 17 Feb 15

Always very helpful, Howard and everyone at the surgery are great, and Holly loves them, most of the time!!

19:23 27 Oct 14

12:56 23 Oct 14

06:26 01 Jun 14

08:20 16 May 14

would never ever take my animals anywhere else. Every member of the team is fab and caring. Couldn’t ask for more <3 xx

Tammy Burden

23:10 07 May 14

Clare Jones

19:52 07 May 14

We have always received excellent service from everyone at the vets, all staff are very friendly and put you at your ease regardless of the situation. Both of our cats Henry and George have had to surgery in the past, but thanks to Howard and the rest of the team they are both happy heathy boys. We wouldn’t go anywhere else.

Collette Musgrave

18:09 07 May 14

The team at The Vets are the best. They could not do enough for my lovely Staffie, Stella, when she was suffering horribly from epilepsy – they all gave her loads of care and love when she was in a terrible state from having several fits a day, and Howard explored every possibility for her treatment. She has now been fit-free for nearly 2 years – thank you so much.

Sarah Podger

16:46 07 May 14

Very happy with all the staff, polite, calming and reassuring. I have full trust in their knowledge and experience to help with my pets. Wouldn’t use anyone else. (Sorry to say your stuck with our crazy dog Ahsoka)

Becky Valentine

13:12 07 May 14

Jane Arnott

08:08 28 Mar 14

Thanks for kira’s wonderful tribute it was beautiful from the whole of the Arnott clan

19:58 20 Dec 13

00:23 11 Dec 13

22:07 08 Dec 13

22:34 31 Oct 13

19:01 30 Sep 13

21:18 26 Aug 13

15:40 20 Aug 13

15:51 17 Aug 13

17:42 16 Aug 13

14:57 13 Aug 13

14:57 13 Aug 13

19:58 08 Aug 13

06:23 08 Aug 13

13:14 30 Jul 13

Niki Shipley Mcsweeney

21:15 19 Jul 13

19:17 08 Jul 13

11:32 08 Jul 13

10:51 08 Jul 13

11:20 26 May 13

See all reviews Write a review

The Vets Salisbury

In the first few minutes of your visit to The Vets, you’ll begin to feel the difference that our clients love. Happy pets straining at the leash to get in, a desk full of thank you cards and flowers; all reminders of why we are so proud to be family owned and run.

For over 20 years, we have been sharing the journey of life with our clients and their pets from the first puppy or kitten visits to caring for them in their senior years. In addition to the highest standards of clinical excellence, we want you and your pets’ experience to feel like visiting friends; ‘home from home’. Our long-standing team who all love their work, are continuously developing their skills and areas of special expertise.

Senior Vet Howard and his wife Megan, want to care for you as much as we do your pets. We know from our own family, of six children and a menagerie of rescued animals, that animals give us unconditional love, companionship and fun, so they deserve the very best care.

We offer a caring personal service, getting to know you and providing a truly personal service.

Our Practice

Here at The Vets Salisbury we pride ourselves on giving high standard care to both animals and their owners. You and your pets will become part of our extended family. Find out more about our practice and meet our team of dedicated vets, nurses and receptionists.

More info

123 Club

Join our 123 Club - a Preventative Healthcare Plan to ensure that both you and your pet benefit from a long and healthy life together. Exceptional care and attention plus the added benefit of paying monthly for the services and products that you would regularly use.

COMING SOON

What our clients say...

Always friendly, always helpful, always professional!

Keith Smith

16:05 25 Jun 22

Always really good care for your pet. New kitten and his first visit. Well looked after as all of our pets have been by Howard.

Martyn Egerton

16:58 23 May 22

The staff were amazing and so caring and helpful. They aren't my usual vets, as my vets were closed and they gave me an appointment at such short notice. They were just lovely. I would definitely recommend them to anyone.

Katie Waddington

15:23 19 Apr 22

Lovely, caring staff. My dog loves going because the nurses give her so much attention.

Meg Marsh

16:51 04 Mar 22

The pace it is amazing. The staff very friendly

scamă piperu

05:37 07 Feb 22

Howard @ the Vets is a fantastic vet! Also a very genuine and decent human being too.

Anna Jones

14:13 07 Jan 22

My female cat suddenly spat one of her canine teeth out one afternoon, rang the vets and was seen the next morning. First time here and very happy with the service I received, they gave her a full check up and cleaned her ears which is not something I would attempt as she's a bit fiesty. Not to expensive so now will be my regular vet.

Antony Marshall

18:56 06 Jan 22

First time to this vet, found they were very professional and caring

Brenda Cheesman

08:56 24 Nov 21

I can't recommend The Vets highly enough. The staff are all so friendly and helpful.They are so understanding of our lovely old dog's condition and she is happy to see everyone!

Kirsty Yeates

21:39 11 Nov 21

Super service, lovely people in general, best vets in Salisbury.

Jamie Framesmith

23:04 15 Aug 21

Fantastic service Mindy doing well now x

Paul Harrison

20:58 03 Aug 21

Looked after our Fernie very well on short notice also very helpful and friendly.

Nick Paling

17:47 27 Jul 21

Receptionist was very warm, friendly and very professional.

Matthew Stott

19:36 16 Jul 21

Howard is the best vet we have ever met, so compassionate and caring. Our daughter called them as we recommended for a 2nd opinion and it's quite clear they care about welfare of animals, not just making money like her other vet is!

Kerry Jeffcoate

07:25 14 Jul 21

I can't recommend The Vets highly enough. They have been so patient with our dog, and it didn't take him long at all to feel comfortable around them. It got to the point where he was pulling us towards them wanting to see them! They also went above and beyond with everything needed for our international move (with our dog). They are all so friendly but a special thanks to Kiera who is just so lovely and helpful, and exceptional at her job!

Kylee Kelly

19:40 20 Jun 21

Very professional and friendly, putting both pet and owner at ease.

Paul McFarlane

15:22 09 Jun 21

What a lovely vet. Super efficient. Thank you

Joanne Sankey

07:26 09 Jun 21

Love The Vets! They are always helpful, kind and compassionate. We know our pets are in great hands.

Lucy Clayton

19:36 02 Jun 21

Howard has been my vet for nearly 30 years. He's the kindest, gentlest, most understanding human and I've trusted him to advise me on some of the toughest decisions regarding my much adored pets.All vets are lovely, but he is right at the top of that league!He selects his staff well and over the years, they've been nothing but amazing.

Carolyn Thomson Easter

08:17 04 Mar 21

As always even in these trying hard times Howard and his team are 100.1 percent dedicated to our beloved animals from maisie cat and the dredge family xxx thanks x

Hannah Dredge

10:23 18 Jan 21

‹

›

“I would just like to say thank you to the people involved in the sad demise of my cat, Nala. The whole process was carried out with such sensitivity and understanding almost unusual in today’s rushed world, from the very kind vet who made me fell less guilty about the task in hand to the written note with the enclosed butterfly seed packet. Thanks to you all - I am most impressed and am so glad that your practise was recommended to me for you have lived up to all expectations and I shall gladly tell anyone interested of the tender care you offer. No doubt, I will be seeing something of you at some point with Nellie, hopefully for nothing dramatic though!”

J. Baker, owner of Nala the cat

Latest news

Contact us

01722 337117
admin@thevets.tv

Visit us

123 Exeter St
Salisbury
SP1 2SG

Opening Hours

Mon - Fri 08:30 – 18:30

Sat 09:00 - 12:00

Sun Closed

Google Rating

4.8

The Vets

4.8

Sharon Coombs

06:59 26 Jun 22

Keith Smith

16:05 25 Jun 22

Always friendly, always helpful, always professional!

John Powell

20:39 04 Jun 22

Oh my godddddd

Imran Najib

23:13 28 May 22

Martyn Egerton

16:58 23 May 22

Always really good care for your pet. New kitten and his first visit. Well looked after as all of our pets have been by Howard.

dave lock

18:16 22 May 22

Hazel Tomkinson

14:17 19 May 22

Katie Waddington

15:23 19 Apr 22

Miguel Vincent

15:32 12 Apr 22

Meg Marsh

16:51 04 Mar 22

Lovely, caring staff. My dog loves going because the nurses give her so much attention.

Kate Duffield

15:34 02 Mar 22

Howard was amazing

Mark Irons

13:43 01 Mar 22

Always very helpful

scamă piperu

05:37 07 Feb 22

The pace it is amazing. The staff very friendly

Anna Jones

14:13 07 Jan 22

Howard @ the Vets is a fantastic vet! Also a very genuine and decent human being too.

Antony Marshall

18:56 06 Jan 22

Brenda Cheesman

08:56 24 Nov 21

First time to this vet, found they were very professional and caring

Kirsty Yeates

21:39 11 Nov 21

I can’t recommend The Vets highly enough. The staff are all so friendly and helpful.They are so understanding of our lovely old dog’s condition and she is happy to see everyone!

Roland Revell

15:13 25 Oct 21

Great place great service .

Rachael N

16:31 29 Sep 21

Georgina Coote

16:59 28 Sep 21

giraff55

09:48 17 Sep 21

Mariusz Domek

11:58 20 Aug 21

Jamie Framesmith

23:04 15 Aug 21

Super service, lovely people in general, best vets in Salisbury.

Paul Harrison

20:58 03 Aug 21

Fantastic service Mindy doing well now x

Nick Paling

17:47 27 Jul 21

Looked after our Fernie very well on short notice also very helpful and friendly.

Matthew Stott

19:36 16 Jul 21

Receptionist was very warm, friendly and very professional.

Kerry Jeffcoate

07:25 14 Jul 21

Tom Le Mesurier

09:26 28 Jun 21

Kylee Kelly

19:40 20 Jun 21

Amber Chant

10:46 20 Jun 21

Paul McFarlane

15:22 09 Jun 21

Very professional and friendly, putting both pet and owner at ease.

Joanne Sankey

07:26 09 Jun 21

What a lovely vet. Super efficient. Thank you

Lucy Clayton

19:36 02 Jun 21

Love The Vets! They are always helpful, kind and compassionate. We know our pets are in great hands.

Patrick Arnott

15:04 29 Apr 21

Lee Wade

23:06 30 Mar 21

Reece Brown

15:24 24 Mar 21

leigh craven

12:14 13 Mar 21

Carolyn Thomson Easter

08:17 04 Mar 21

Richard Harmon

11:51 25 Feb 21

Hannah Dredge

10:23 18 Jan 21

As always even in these trying hard times Howard and his team are 100.1 percent dedicated to our beloved animals from maisie cat and the dredge family xxx thanks x

Peter Gorman

18:31 04 Jan 21

Excellent friendly service and the dog loves them too

Trish Heaney

14:30 29 Dec 20

Wonderful, comprehensive and efficient service 😊

Big Foot

07:59 17 Sep 20

Excellent service and always very professional would highly recommend.

Adam Meakin

18:26 09 Sep 20

Very nice and caring people

Finella Obrien

13:19 21 Aug 20

As always.very helpful and polite every time I visit..which thank goodness isn’t too often..highly recommend this vet practice

Steve Rogers

11:25 10 Aug 20

Excellent vets . best in town

Paula Waters

11:15 08 Aug 20

Fantastic as always….

Cathy Cooper

18:22 31 Jul 20

Excellent service as usual

cindy pettitt

09:11 06 Mar 20

my first visit yesterday what a very friendly vets, all very helpful i saw amy and was very impressed will be staying at this vets would recommend

Pam Land

12:02 05 Mar 20

See all reviews Write a review

Facebook Rating

4.8

the VETS

VIP Club

Click for Covid-19 protocols

Covid-19 Update

Contact us

Visit us

Opening Hours

The Vets Salisbury

Our Practice

123 Club

What our clients say...

Latest news

Canine Stem Cell Therapy

Microchipping – The Most Effective and Secure Way to Identify Pets

Latest news

Canine Stem Cell Therapy

Microchipping – The Most Effective and Secure Way to Identify Pets

Contact us

Visit us

Opening Hours